Three Learning Myths You Must Avoid

I’m going to nail my colours firmly to the mast here: I do believe that men actually walked on the moon! I know that there are many who contend that the moon landings never actually took place and it was almost entirely a hoax staged by NASA.

But why aim for the moon to prove that we are being duped by a myth?  Down here on planet earth, there are many theories that are regularly expounded as de facto scientific theories which, on closer inspection, are nothing of the sort.

If They Could See Me Now: Evaluating Coaches

You’ll never find me at my School Reunion. I don’t know why, perhaps it’s just the unappealing prospect of meeting up with the class of ’76 over nibbles and a glass of tepid white wine. It’s also the thought of mingling with a lot of people who, probably like me, are thicker around the waist and thinner around the pate. It bears all the hallmarks of an advance visit from the grim reaper’s acolytes, who are all curiously similar to people I was once at school with.

So what is the Difference between Coaching and Mentoring?

Abrasive US comedian George Carlin was a master of the one-liner, once asking his audience, “Is there another word for synonym?”

The English language is full of words that commonly get mixed up but, on closer inspection, reveal themselves as two quite separate things. Two words that often find themselves used in this apparently interchangeable way are ‘coaching’ and ‘mentoring’.

So is there a difference? I believe so and would like to distinguish them.

Effective Facilitation Skills

Scheduled course outline - duration 3 Hours

“Don’t just do something; stand there!"

Business scenario

Dealing with Difficult Behaviour

Scheduled course outline – duration 1 day

“We simply assume that the way we see things are the way they really are or the way they should be.  And our attitudes and behaviours grow out of these assumptions.”

Business Scenario

The Consultative Sale

Scheduled course outline – duration 2 days

“You do not sell something to a customer. What you sell is how they will feel when they own it.”

Business Scenario

The Write way to the Sale

Scheduled course outline – duration 1 day

“The Golden Rule: Put yourself in the position of your readers.”

Business Scenario

Every successful sale will, at some stage, require the salesperson to summarise their solution in a written format. Clear, crisp proposals that ask to be read will help differentiate you from your competitors.

Who should attend?

Successful Telephone Calls

Scheduled course outline – duration 2 days

“You don’t make or receive sales calls  – you only make or receive customer service calls”

Business Scenario

We have witnessed a revolution in the way we do business with many large companies seizing the opportunity to channel customer contacts through the telephone. Yet the gap between the levels of professionalism promised and that experienced by the customer has severely dented the credibility and reputation of many.

The Essential Selling Tool Kit

Scheduled course outline – duration 2 days

“There is no such thing as soft sell or hard sell – only smart sell and stupid sell”

Business Scenario

Selling is more than just a single interaction between the salesperson and a prospective buyer. The success of a sale is determined long before the presentation meeting is arranged; the willingness of the buyer to remain loyal to your product will depend on all that occurs afterwards.

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