Selecting Successful People


Scheduled course outline – duration 2 days

"First rate people hire first rate people; second rate people hire third rate people"

Business Scenario It has been calculated that a wrong recruitment decision can cost a company up to twice an employee’s annual salary. Yet managers still put blind faith in ‘gut feeling’ and ‘I know when I see them…’ Good recruitment decisions are the outcome of basic skills applied with unwavering professionalism. Who should attend? All Team Leaders / Supervisors / Managers with responsibility for the selection and interviewing of staff. The purpose: To furnish managers and other recruiters with the behavioural skills and supporting legal awareness to ensure superior selection decisions. The programme includes:

  • The documentation that must be completed before selection of candidates for interview can take place
  • The principal elements of the Employment and Equal Opportunities Acts
  • The purpose of a Job Description and its crucial role in the recruitment process
  • How to identify essential and desirable recruitment criteria
  • Constructing a question list that will test candidates’ suitability
  • The principles of an Assessment Centre and their use in certain selection scenarios
  • How to identify the key elements of a candidate’s CV
  • The ‘Halo and Horns’ effect and measures that avoid it
  • How to design an interview agenda
  • How to develop a structured interviewing approach using four key question types
  • Completing the necessary correspondence to applicants
The approach:

Through group exercises and informal discussions, video and role-plays, delegates initially explore the principles of recruitment before assessing their own skills in situations which replicate the interviewing process.